About Us
Company Background
ACE Travel Management is the trading name of KMG Travel Management Limited. The company registration number is 272778. It was formed in 1992 and specialises in providing a comprehensive Business Travel Management Service to the corporate sector in London and the South East through its offices in Brentwood.
ACE Travel is independent and is owned by the two founding directors, Max & Christine Gunthardt. The company has over 300 corporate clients in a wide range of industry sectors, and with travel expenditure ranging from £50,000 to £1.2 million per annum.
ACE Travel is at 47th position in the "Business Travel World" magazine for 2007.
ACE Travel is accredited by the following organisations
- IATA (no. 9125162-4)
- ATOL (license no. 5423, issued by the CAA)
- ATOC : the Association of Train Operating Companies
- NAITA : the National Association of Independent Travel Agents, including membership of the Advantage Focus Group
- TMPL : the Travel Management Partnership
- PSARA : the Passenger Shipping Association Retail Agent
Company Structure
| Management | |
| Max Gunthardt | Managing Director |
| Christine Gunthardt | Director |
| Sales | |
| Lois North | Business Development Manager (Essex & London) |
| Sarah Wilson | Business Development Manager (London) |
| Operations: (Business Travel) | |
| Martine Holland-Robinson | Operations Manager |
| Glenn Castles | Supervisor/Business Travel Consultant |
| Lynn Firmstone | Senior Business Travel Consultant |
| Caroline Ball | Business Travel Consultant |
| Diane Santos | Business Travel Consultant |
| Jane Watson | Business Travel Consultant |
| Lucy Knight | Business Travel Consultant |
| Operations: (Leisure/Groups & Corp. Entertainment) | |
| Malcolm Little | Senior Travel Advisor |
| Howard Hykin | Senior Travel Advisor |
| Accounts/Admin: | |
| Ruth Dimond | Accountant |
Technology
Throughout its history ACE Travel has kept abreast of the latest technology in all areas of its operation. This includes the GALILEO reservations system, the BOSS mid-office and back-office technology, and the provision of real-time on-line booking facilities to all its clients.
Quality Assurance
To ensure we deliver the best possible service to you, all our work is done under a formal Quality Assurance scheme. ACE Travel Management is certified as meeting the requirements of ISO 9001:2000 for the provision of high quality business travel services, by SGS Yarsley ICS ( certificate number GB93/2083 ).
The company also pursues a rigorous training program for operational staff to deliver the highest levels of competence in all aspects of Travel Management.
