Here at ACE Travel we understand that the outbreak of the coronavirus is a real concern and we appreciate that you may be taking a range of precautionary measures to protect employees health and safety. Please do let the ACE Team know if you are amending your travel policy and approval process - to allow us to update our records and of course up date our out of hours team.
We are here to support you 24/7 and are in receipt of airline policies concerning their terms and conditions regarding change fee’s and re-booking etc.
For example British Airways has now released their ‘Book with Confidence’ programme - allowing all tickets booked within the next 14 days to include enhanced flexibility.
We would advise our clients and business travellers to regularly review the travel advice being provided by the Foreign and Commonwealth Office and other government sources.
Given the dynamic global landscape, we understand the need for flexibility and for clients to manage through the situation and book with confidence.
Our traveller tracking portal – Focus Dashboard allows you to see where all of your travellers are at a glance – vital in times of duty of care and emergency situations, please advise our team if you would like to activate your access to the portal.
If you are considering conducting more travel and events within the U.K, our experienced team can provide support with UK conference and group travel arrangements to include hotels, rail and all logistical and entertainment arrangements.
Assuring you of our closest attention at all times.
The ACE Travel Team
information correct at time of writing - 3rd March 2020 10:30AM