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Eurostar flexibility and the E-voucher policy

To continue giving customers peace of mind, Eurostar will be extending the validity of our flexible fares.

All tickets purchased up to 30th April 2021 will benefit from their flexible ticket conditions detailed below:

Terms and conditions
Customers can exchange tickets in Standard Class and Standard Premier as many times as they want up to 30th April 2021 without paying an exchange fee as long as tickets are exchanged 14 days or more before the departure date of the individual journey.

Evoucher Policy
Please be aware that the coronavirus e-voucher policy will not be extended for travel after 15th November 2020.
they will continue to offer e-vouchers as part of the cancellation compensation policy, but  will no longer offer e-vouchers for running trains.

Please contact the ACE Team for further information

Oct 16 2020
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